Should we publicly share supplier audit results to build trust?

[Kyle52]

I’m trying to decide if we should start publicly sharing our supplier audit results to build more trust. I’m just worried it might backfire if people focus on one minor non-conformance instead of the overall positive picture of our supply chain integrity.

[NoraBD]

We tried sharing some audit results with a few customers and it did build trust over time. Still one retailer zeroed in on a tiny non conformance and asked for extra steps, which made the big picture feel crowded.

[Justin.T]

We published a short high level summary of our supplier audit results and kept the detailed data behind a login. Inquiries increased and a handful of buyers praised the transparency, but some asked for more context on risk controls.

[PenelopeT]

Could the real issue be not trust but how people react to one issue? Maybe the data will be used to score us on a moment in time rather than show steady improvement.

[Frank28]

I ran a small pilot with three suppliers and tracked inquiries and repeat orders for eight weeks. The trend was steady but the louder reactions came from a few customers who wanted more detail not less.