how can i set up a secondary approval path in sharepoint workflows?

[Jerry.M]

I’m trying to set up a system where our field service reports automatically populate the correct client folders in SharePoint, but I keep hitting a snag with the approval step. The workflow pauses until a manager reviews it, but sometimes that person is out and everything just stalls. I’m wondering if there’s a way to build in a secondary approval path without creating a confusing mess of conditional branches.

[MatthewC]

I tried a similar thing last quarter and we ended up adding a second path that kicks in when the main approver is away it kept things moving.

[Zoey_W]

We set up a rotating delegated approver group and the system auto routes when the original is out and it cut the stalls by a couple of days.

[RonaldBH]

Im not sure the real problem is the approval step or the folder tagging in SharePoint it just felt like the queue froze until someone looked in.

[EllaL]

Do you think a quick deputy approval would unblock it?