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I’m struggling to get my team to actually use the new project management software we invested in. We had a solid implementation plan and training, but adoption is spotty and people keep reverting to old habits like email chains and spreadsheets. I’m not sure if I should enforce stricter compliance or if that will just create more resistance.

We did the training and the rollout, but folks kept going back to email threads and spreadsheets. I tried nudges and reminders, but it just added noise. Some people seemed to forget the new tool exists mid project.

I blocked out a slot where the team could two days a week actually update in the system, and I pulled a couple of real project updates to show how it saved a meeting. The change was slow and a few stayed stubbornly in the old ways.

Enforcement might backfire. When people feel watched they resist more; I leaned into making the tool the default by reducing the old options, and I saw mixed results. Adoption is not just tech, it's habits.

Could the real issue be that the training didn't connect to real work?

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