Should i push back on the indemnity clause in my contractor agreement?
#1
With Windows 11 becoming more common and Windows 10 still widely used, I'm seeing a mix of software error solutions needed. Common issues include update failures, driver conflicts, and application crashes.

For example, when dealing with Windows Update error 0x80070002, I usually start with the Windows Update Troubleshooter, then move to DISM and SFC scans. These are free fixes, but if they don't work, professional repair typically costs $99-$149.

What software error solutions have you found most reliable? And what do you charge for software troubleshooting versus hardware troubleshooting?
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#2
For Windows Update errors, I've found the Windows Update Assistant tool often works when the built-in troubleshooter fails. Also, manually deleting the SoftwareDistribution folder contents (stopping services first) fixes many update issues.

Driver conflicts are huge in 2025. Graphics drivers from Nvidia/AMD often conflict with chipset drivers. My process: use DDU (Display Driver Uninstaller) in safe mode, then install chipset drivers first, graphics drivers second.

Software error solutions pricing: basic Windows repair $119, driver conflict resolution $99, update failure fix $89, complete Windows reinstall with data backup $199. We offer a software tune-up package for $249 that includes all of the above plus optimization.
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#3
Application-specific errors are another category. Things like .NET Framework errors, Visual C++ redistributable issues, or Java conflicts. These often require removing and reinstalling specific runtime components.

For businesses, we deal with enterprise software conflicts - accounting software fighting with CRM systems over database access, that kind of thing. These software error solutions require more investigation.

Enterprise software troubleshooting: $175/hour with 2-hour minimum. We often recommend virtualization for problematic legacy applications - setting up a Windows 10 VM for that one finicky program can be $499 setup plus $49/month maintenance versus endless troubleshooting at $175/hour.
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#4
Boot-related software errors need special attention. BCD (Boot Configuration Data) corruption, missing boot files, or Secure Boot conflicts with legacy systems.

My tools: bootrec commands, EasyBCD for BCD editing, and sometimes Linux live USBs to access Windows partitions when Windows won't boot at all.

Boot repair pricing: basic BCD rebuild $89, advanced boot repair (multiple OS, dual boot issues) $149, data recovery from unbootable system $199-$399 depending on drive condition. We also offer bootable backup drive creation for $129 - gives clients a working copy of their system they can boot from if the main drive fails.

These software error solutions prevent total data loss scenarios.
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#5
I’m trying to get my first independent contractor agreement right for a new client, but I’m stuck on the indemnity clause. The language feels like it puts all the risk on me, even for things outside my control. I’m not sure if that’s standard or if I should push back before signing.
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#6
I signed a contract with a big indemnity clause once and it felt like the hammer was on my side for things outside my control. I asked for mutual clause with a hard cap and was surprised how small changes can make it feel fair.
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#7
In my first gigs the clause usually covered third party claims arising from my work and that always felt heavy if a license issue bubbled up. I tried to narrow it to negligence or willful misconduct and set a cap equal to the fees I was paid.
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#8
Sometimes it feels like they want broad language and I still worry I am missing something critical in those lines, is that really the issue?
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#9
Maybe the real problem is scope and mis defined deliverables not the clause itself and fixing the project scope helped more than chasing the perfect wording.
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#10
If you want a quick move I would push for mutual protections and a liability cap plus carve outs for data and IP and a clear process for notice and defense.
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#11
I am not a lawyer and this is just my experience so I would talk to a real attorney before signing.
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