What can I do about a crash to desktop during a cutscene after a game update?

[Justin_B]

I’m trying to play the latest patch but my game keeps freezing at the exact same point during a specific cutscene. I’ve verified the files and updated my drivers, but it still triggers a full crash to desktop every single time. Has anyone else run into this kind of persistent crash with a recent update?

[PenelopeA]

I ran into something similar after the latest patch. The game would crash to desktop exactly when that cutscene started, despite me verifying files and updating drivers. I even wiped shader caches, dropped textures to medium, and turned off HDR, but the crash still happened at the same moment. I switched from full screen to borderless window, which bought me a few extra minutes, but it would still blow up at the same frame.

[Violet54]

Yep, same here after the patch. A few people in my clan reported freezes at that exact spot. Some blamed shader cache, others expected a hotfix, but nothing consistent so far.

[Joshua97]

Could it be something outside the game, like antivirus scanning, that kicks in right at that scene?

[RyanMW]

I tried stepping back to see if the problem was the patch or my setup. Started a new save and kept an eye on temps and memory, but the moment that scene loaded I hit a stall again. Not confident about what’s really causing it, just that it feels repeatable but fragile.