Where are the fare boundary zones for tap-on tap-off buses?

[Andrew.D]

I’ve been trying to figure out the new tap-on, tap-off system on my city’s buses, but I’m worried I’m being overcharged because I’m not sure where the fare boundary zones actually are.

[Chloe.H]

I’ve been there. I felt like my tap and go doesn’t line up with what I expected. A couple rides seemed pricier, and the app never clearly showed the boundary lines. I end up guessing whether I crossed into a new zone or not.

[NoraOH]

My friend checked the tap history and said there’s a daily cap in our system. So even if a ride seems expensive, you shouldn’t pay more than the cap. On one day I rode three trips, and the app kept showing the same limit at the end.

[James70]

Maybe the real problem isn’t the zones but the way the boundary lines are shown on the map. I kept looking for the color changes and ended up guessing. If there really are fare boundary zones, I wish the app spelled them out like a simple label.

[RichardT]

I did reach out to the transit help line and they sent a PDF of the zone map and fare rules. It helped a bit, but I still don’t know if I’m hitting the right boundary most days.